Legal Document

vai88 Terms and Conditions

Read these terms completely before using the vai88 platform — all terms related to account, bonus, betting and payment are described in detail on this page.

Last Updated: January 2026
Important Notice: By registering on or using the vai88 platform, you are automatically considered to have fully accepted these terms and conditions. If you do not agree with the terms, please do not use the platform. For users aged 21 and above only.

Table of Contents

1 Definitions and Applicability

These terms and conditions ("Terms") apply to the vai88 platform and all associated services. The meanings of key terms used below are defined as follows:

"Platform"

The vai88 website, mobile site, and any associated applications or services through which betting, slots, live casino and other gaming facilities are provided.

"User"

Any person who has registered on or is using the vai88 platform and its services.

"Account"

The personal account opened on vai88 in the user's name, through which deposits, withdrawals and gaming are managed.

"Wager" or "Bet"

The monetary stake placed by a user on any game or event on the platform.

These terms are governed in accordance with the highest applicable laws and regulations. If any term conflicts with applicable law, that portion shall be considered void, but the remaining terms will remain in effect.

2 Account Registration

To open an account on vai88, the user must meet the following conditions:

  • The registrant must be 21 years of age or older.
  • Only one account may be opened per person. Creating multiple accounts using the same name, address, device or payment method is strictly prohibited.
  • All information provided during registration — name, date of birth, address, contact details — must be completely truthful and accurate.
  • The user must cooperate with vai88's required verification process.
  • By registering, the user is considered to have accepted these complete terms and conditions, the privacy policy and the responsible gaming policy.

vai88 reserves the right to reject any application or close any account at any time if there is any indication of a breach of the terms.

3 Age Verification and Identity Confirmation

As a responsible platform, vai88 strictly manages age verification. Documents for identity verification may be requested in the following situations:

  • At the time of the first withdrawal.
  • For any large-amount transactions.
  • If unusual activity is observed on the account.
  • At the request of the vai88 verification team.

Commonly accepted identity documents include: National Identity Card (NID), passport or driving licence. The withdrawal process may be put on hold until identity verification is complete. Providing false information or document fraud is a serious breach of terms and may result in immediate account termination.

4 Account Security

The user bears full responsibility for the security of their account. The following must be observed:

  • The login password must not be shared with anyone and should be changed regularly.
  • Transferring the account to a third party is strictly prohibited.
  • If unauthorised use of the account is detected, the vai88 support team must be informed immediately.
  • The user will be held responsible for suspicious activity, unless they can prove it occurred due to a fault on the platform's side.

vai88 uses SSL encryption and advanced security technology to keep user information secure. However, vai88 will not be liable for any loss resulting from the user's own negligence.

5 Deposits and Withdrawals

Deposits

Accepted methods for depositing on vai88 are: bKash, Nagad, Rocket and bank transfer. The minimum deposit limit is ৳100 (for each method). Deposited funds will only be accepted from the account holder's own payment method — deposits made through a third party will be rejected.

Withdrawal

The minimum withdrawal amount is ৳800. Withdrawals from successfully verified accounts are generally processed within 1 hour. Withdrawals must be sent to the same method used for the deposit. The relevant wagering requirement must be met before withdrawing bonus funds.

Transaction Limits

In the interest of security, vai88 reserves the right to set, change or suspend any transaction limit. Unusual or suspicious transactions may take additional time for review.

6 Bonuses and Promotional Offers

vai88's bonuses and promotional offers are governed by the following general terms:

Welcome Bonus

New users receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. After receiving this bonus, the wagering requirement is 10 times the total bonus amount. That means if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before withdrawing.

General Bonus Terms

  • A bonus may only be claimed once per account. Multiple bonus claims from the same household, device or IP address are not acceptable.
  • Bonuses have a set expiry period and any unused bonus will be cancelled once it expires.
  • If evidence of abuse is found in any bet placed using a bonus, the bonus and associated winnings may be cancelled.
  • vai88 reserves the right to change, suspend or withdraw any bonus offer at any time.
  • Specific terms apply to each promotion and these supplement the general terms.

VIP Program

The vai88 VIP program has three tiers. The Bronze tier offers up to 0.4% weekly cashback, the Silver tier up to 0.8%, and the Gold tier up to 1.2%. Users can advance to higher tiers through regular and active participation. Cashback is credited to the account at a set time each week.

7 Betting and Gaming Rules

All betting and gaming activities on the vai88 platform are governed by the following rules:

  • Once a bet is placed, it cannot be changed or withdrawn, unless the specific game's rules state otherwise.
  • If any bet is affected by a technical error or loss of connection, vai88 will resolve the situation at its own discretion. An effort will be made to ensure a fair resolution.
  • In sports betting, if an event is cancelled, the related bet is generally voided and the original stake returned, though specific rules may apply.
  • Maximum bet limits may be set and vai88 may change these at its discretion.
  • In the event of a dispute over any game result, vai88's decision will be considered final.

Fair play is ensured in all games. vai88 is committed to maintaining the integrity and transparency of its gaming system.

8 Prohibited Activities

The following activities are strictly prohibited on the vai88 platform:

  • Operating multiple accounts or using a third party's account.
  • Placing bets strategically with the intent to abuse bonus benefits (bonus abuse).
  • Exploiting technical errors or vulnerabilities in the platform.
  • Conducting money laundering or illegal financial transactions through an account.
  • Using automated software, bots or scripts to gain a gaming advantage.
  • Harassing, threatening or attempting to defraud other users.
  • Operating an account using a false identity or documents.
  • Any activity that violates these terms or applicable law.

If any of the above activities are proven, vai88 reserves the right to immediately terminate the account, forfeit associated winnings and take legal action if necessary.

9 Account Suspension and Termination

Suspension/Termination by vai88

vai88 may temporarily suspend or permanently terminate any account in the following situations:

  • Serious or repeated breaches of the terms.
  • Failure to verify identity or providing false information.
  • Fraudulent or suspicious activity.
  • Instructions from a regulatory authority or law enforcement agency.
  • The need to protect the user's safety or the interests of others.

Termination by the User

The user may request to close their account at any time by contacting the support team. Any remaining valid balance must be withdrawn before the account is closed (subject to meeting wagering requirements).

10 Privacy and Data Protection

vai88 follows a separate privacy policy regarding the collection, storage and use of users' personal information. For more details, please read the Privacy Policy page.

In summary, vai88 commits that:

  • User information will be used solely for the purposes of providing services, verification and security.
  • Information will not be sold to third parties.
  • Information will be kept secure through SSL encryption and other security measures.
  • Information will be stored in compliance with applicable laws and regulations.

11 Limitation of Liability

vai88 bears no responsibility in the following cases:

  • If any bet or game is affected by loss of internet connection or technical issues that originate on the user's side.
  • Account loss due to the user's own negligence or sharing their password with others.
  • Force majeure — if services are disrupted due to natural disasters, government restrictions or other unavoidable events.
  • Technical errors on the platform of a third-party game provider (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe).

vai88 always strives for fair and just resolutions. For any dispute or complaint, contact the support team — we provide assistance in English 24/7.

12 Responsible Gaming

vai88 is committed to responsible gaming. Gaming should be an entertaining activity, and should never be considered as the sole means of earning money. Towards this goal, we provide the following features:

  • Self-exclusion: Users can request to have their account suspended for a specified period.
  • Deposit limits: Users can set their own daily, weekly, or monthly deposit limits.
  • Reality check: Reminders about the duration of gaming sessions can be activated.

If signs of gaming addiction appear, contact the support team immediately. To learn more, read our Responsible Gaming page. For those aged 21 and above only.

13 Terms and Conditions Changes

vai88 reserves the right to change, amend, or update these terms and conditions at any time. In the case of any significant changes:

  • The date of the change will be displayed at the top of this page as "Last Updated".
  • Efforts will be made to notify registered users of significant changes.
  • Continued use of the platform after changes will be considered as acceptance of the new terms and conditions.

Users are advised to read these terms and conditions regularly and keep themselves informed about the latest version.

14 Contact

If you have any questions, complaints, or need clarification regarding these terms and conditions, please contact us:

  • 24/7 Live Chat: Chat directly in Bengali from any page on the site.
  • Email: [email protected]

Our support team is available in Bengali seven days a week, twenty-four hours a day. For more information, see the FAQ page and the About Us page.